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Desk phones receive calls but won't call out

bgoxley
Newcomer
Newcomer

New to Zoom.  Need the desk phones and apps to use.  I can get the desk phone to ring in but can't make outbound calls.  Any help?

1 REPLY 1

sparrow
Contributor I
Contributor I

What kind of desk phones are you using and did you create a phone template with digit mappings?