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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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Customize Softphone

Denverlaw
Newcomer
Newcomer

‎2023-03-07 12:30 PM

Anyone know if you can develop customized soft phones with the company logo and selected Salesforce person account fields to display?

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1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-03-07 01:08 PM

Hello @Denverlaw 

 

Welcome to Zoom Community. You can perform Zoom phone integration with Salesforce. This will allow you  to use the Zoom phone app within Salesforce to seamlessly place a call from the phone widget.Please follow this article below:

 

https://support.zoom.us/hc/en-us/articles/4418700795917-Configuring-Zoom-Phone-in-Salesforce

 

To use:

 

https://support.zoom.us/hc/en-us/articles/4418794348813-Using-Zoom-Phone-in-Salesforce

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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