Can't find notes tab in admin page

[topialive]

We're using Pro plan.

We'd like to use notes function inside our meeting, but accounts under our organization can't use note function.

It's not visible in the toolbar. (We also checked under 'more' icon)

Also, We cannot find notes menu on admin page.

Any idea?

[MGSR]

Hello @topialive,

Welcome to the Zoom Community! We're glad to have you here.

I'm sorry for the late response. If this has not been resolved yet, you can check out this article on enabling or disabling Zoom notes.

If you need further assistance, please let us know. 

[topialive]

Thanks for the reply.

I've tried what the article says, but I can't find Zoom notes on the tab inside account settings page

[MGSR]

Hello @topialive, 

I'm sorry to hear that. Please submit a ticket for additional troubleshooting assistance.