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zoom plan

k_golden-380
Newcomer
Newcomer

Hello! What zoom plan do I need to allow sessions > 40 minutes? I currently have the one where I pay $14.99 per month and I cannot schedule a meeting for > 40 minutes.  Thanks!

2 REPLIES 2

colegs
Community Champion | Employee
Community Champion | Employee

k_golden-380,

 

You should be able to schedule calls over 40 minutes with any paid plan.  Please verify that the email you are signing into Zoom with is the same as what you used to sign up for the paid plan.  If it is, then please go to https://support.zoom.us/hc/en-us/requests/new to submit a support request. 

 

If this answers your question, please click on 'Accept as Solution'.

 

Thank you.

Rupert
Community Champion | Customer
Community Champion | Customer

@k_golden-380 

 

Please also ensure the license you have purchased is actually assigned to your user-profile. 

 

You can do this here: https://zoom.us/account/user#/