zoom not in stéréo

[charrinho]

Hello,

I set all  the stéréo  parameters, but  in fact zoom  stays in mono mode...what  can I do please ?

[Ray_Harwood]

Hi, @charrinho,

Have you read through and followedall of this Zoom Support article?

https://support.zoom.us/hc/en-us/articles/115004830406-Enabling-stereo-audio