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zoom Recording convert process interrupted

impemail100
Newcomer
Newcomer

hello -- the recording convert window got closed by mistake. So there are no files in the zoom directory!  Any way the raw zoom recording files can be recovered!?

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @impemail100, no worries! Should be able to still access the recording and covert by doing the following: 

  1. Sign in to the Zoom desktop client.
  2. Click the Meetings tab.
  3. Click the Recorded tab.
  4. Select the meeting topic with the local recording.
  5. Click Convert.
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Zoom Community Moderator
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