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Zoom AI Companion2021-11-02 02:43 AM
I can join a meeting, get audio, but cannot see any video or get my camera to work.
I am on Ubuntu and Firefox. I have uninstalled and reinstalled Zoom. I have restarted the machine.
I don't know what to try next.
2021-11-12 10:34 AM
Hi @carloslos, welcome to the Zoom Community!
Please try uninstalling the Zoom application and using the 64-bit version installer:
1. Download Zoom uninstaller here:
https://support.zoom.us/hc/en-us/article_attachments/360084068792/CleanZoom.zip
This will remove all traces of Zoom in your computer
2. Download the 64-bit version of the Zoom client:
https://zoom.us/download
Hope this helps!
Zoom Moderator
-CA
Please click Accept as Solution if this answered your question.
2022-05-09 07:07 AM
This is a windows exe for a question about linux, which you've posted multiple times now. Obviously this answer is incorrect.
2023-04-13 09:18 AM
I'm also having this problem (with linux). It was working perfectly until it updated itself to
Version: 5.14.2 (2046) and now video is no longer working.