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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

using powerpoint with zoom

1802
Newcomer
Newcomer

‎2022-12-21 08:19 AM

I've been doing online presentation via powerpoint for the last 3 years. Following the last zoom update and Office updates when I play a video that is part of the powerpoint the screen freezes and flickers, sound is delayed. when the video finishes after 5/6 seconds normal service is resumed. I'm using a MacBook Air. VenturaOS, Zoom and Office are all up to date.  Colleagues using Macs and the same presentations are having no problems. Any help out there ?

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-12-22 10:23 AM

Hi @1802! When sharing your ppt, suggest enabling optimize for video and share sound, when playing video and audio when sharing your screen. 

 

Also, suggest enabling this advanced setting within the Zoom client setting > share screen > advanced. 

Screen Shot 2022-12-22 at 12.19.52 PM.png

 

Let me know if enabling helps your screen share experience.

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