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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

upgrading to latest zoom version.

Aalwyn
Newcomer
Newcomer

‎2024-08-08 09:59 AM

I tried to login to a meeting this morning. I had a message saying to upgrade to latest version 5.16.6 and to contact my IT admin for this.  I cannot seem to get this resolved  although I have followd the suggestion to go to my account profile.  Any advice is welcome

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1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

‎2024-08-08 10:18 AM

@Aalwyn - are you able to manually uninstall the Zoom application on your machine, then try to install again?  Were you able to talk to your IT admin, or do you not have one in your organization?

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