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2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

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upgrading to latest zoom version.

Aalwyn
Newcomer
Newcomer

I tried to login to a meeting this morning. I had a message saying to upgrade to latest version 5.16.6 and to contact my IT admin for this.  I cannot seem to get this resolved  although I have followd the suggestion to go to my account profile.  Any advice is welcome

1 REPLY 1

colegs
Community Champion | Employee
Community Champion | Employee

@Aalwyn - are you able to manually uninstall the Zoom application on your machine, then try to install again?  Were you able to talk to your IT admin, or do you not have one in your organization?