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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

updating

es40
Newcomer
Newcomer

My zoom will NOT let me update and I need to be able to update in order to record my meeting

1 REPLY 1

evanratt
Zoom Employee
Zoom Employee

@es40 I recommend uninstalling the current version from your device and then downloading the latest version of Zoom from our download center before installing it again.

 

Check out this support article for more troubleshooting tips: https://support.zoom.us/hc/en-us/articles/14548650556429