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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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updating Zoom

Johnwmiller1947
Newcomer
Newcomer

‎2022-11-02 08:57 AM

I want to update my Zoom.  The problem I am having is it freezes, and I can't hear anyone and the people can't hear me.

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1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

‎2022-11-02 02:24 PM - edited ‎2022-11-02 02:25 PM

I would suggest you uninstall Zoom completely, reboot and then download the latest version.

 

Uninstalling and reinstalling the Zoom application

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

 

Regards,

Frank

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