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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

unstable network connection and low band width messages

diane9
Newcomer
Newcomer

Hello

I have recently changed internet provider, but am still getting the following 2 messages;

'Low band width' and 'unstable network connection' when I first log into a meeting as host.  I am also on mute when I haven't changed anything.  

Is this a Zoom/settings issue or is still to do with my internet??

 

Many Thanks for your advice

7 REPLIES 7

Bsmith0411
Zoom Partner
Zoom Partner

I have the same issue. Tried everything that was suggested but still get the messages and very unstable zoom sessions. Did you find a solution 

Same issue here.  I have even tried connecting with an ethernet cable.  I really need help!! I posted a different post with no response.

I had the same issue. It is not your provider.  I Tried everything obvious too. Took my chrome book to geek squad and he told me that due to zoom “improvements” this year, low end processors will be unstable.  It requires a minimum of i3 processor and 8gb ram. I bought a new Chromebook with i5 processor and 8gb ram a

It is not your provider.  Due to zoom “improvements” this year, low end processors will be unstable.  It requires a minimum of i3 processor and 8gb ram. I bought a new Chromebook with i5 processor and 8gb ram and network us now stable.

Bsmith0411
Zoom Partner
Zoom Partner

I had the same issue. It is not your provider.  I Tried everything obvious too. Took my chrome book to geek squad and he told me that due to zoom “improvements” this year, low end processors will be unstable.  It requires a minimum of i3 processor and 8gb ram. I bought a new Chromebook with i5 processor and 8gb ram and this resolved the issue of an unstable network.

May I ask what device you bought?  It’s so frustrating as my Chromebook isn’t even a year old! 

Bsmith0411
Zoom Partner
Zoom Partner

Minimum of i3 processor and 8gb ram is now required due to zoom “improvements”.  I bought an i5 w/8gb ram. Problem solved.