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Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

time on zoom

RKorson
Newcomer
Newcomer

‎2022-04-01 06:35 AM

I have had a zoom account that I pay for monthly for over a year.  All of a sudden when I set up a zoom meeting the appointment says it's only good for 1 hour.  Where do I go to confirm I'm getting more than an hour?  Thank you

 

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3 REPLIES 3

kmartin
Newcomer
Newcomer

‎2022-04-01 08:23 AM

I always advise my end-users to firt check if they are logged into their Zoom account.  

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RKorson
Newcomer
Newcomer
In response to kmartin

‎2022-04-04 10:19 AM

Is there a number to call to discuss my account with at Zoom?  

 

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kmartin99
Newcomer
Newcomer
In response to RKorson

‎2022-04-04 10:28 AM

There is no phone number for support.   If you go to Zoom.us and start a Chat session, you can use that tool to work with support.  My way around all the bot questions is to type "Support Please."  You will be asked if you want support by chat, or open a ticket. 

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