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teacher account changed?!?

kbrad9
Newcomer
Newcomer

‎2021-09-07 01:45 PM

I'm an educator and have had a zoom account for meetings with unlimited participants and meeting lengths for a few years. Somehow my account now says I have a 40-minute time limit. I have Back to School Night tomorrow on zoom with parents and it will be over an hour!? Any ideas how to fix this without having to buy an upgrade? I used my school email account so the participant amount and meeting time should be unlimited.  

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1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-20 12:40 PM

Hi @kbrad9! Welcome to the Zoom Community.

 

I just realized you didn't receive a reply to your post. I apologize for the delay.

Were you able to resolve this issue? If not, please let me know and I'll do my best to get it resolved. 

 

Zoom Moderator

-CA


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?
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