sound distorded when shared from itunes

[sandrabenetti]

Hello!

I'm sandra Benetti, user of zoom

i need to share sounds through itunes in zoom meeting.

zoom workplace 6.5.12 (14128)

itunes 12.13.9

i tried to use musician mode in zoom

i tried to use audio parameter set to direct sound in itunes (instead of windows audio session)

the sound is "cheap" and distorded

when i use another player, it works

does anyone has had the problem and solve it?

i'm running windows 11 on an acer laptop AMD Ryzen 5 5625U

thank you for reading my post

have a nice day

regards,

Sandra

[storyhub]

As an audio and broadcast engineer I can tell you that computer audio can be very complicated. itunes audio is a simple share audio method which use the output from your sound card and does not involve using the mic audio.

If this works please click accept as a solution.