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recovering zoom recording

MohamadSaleh
Newcomer
Newcomer

‎2024-04-14 08:48 AM

I recorded videos on October 2023 but these recording are now deleted. I recorded to he cloud. I can't find them in the Trash. Is there any way I can recover those recordings?  

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2024-04-14 11:14 AM

Welcome to the Zoom Community, @MohamadSaleh.

 

Please review this Zoom Support article regarding what happens to deleted Cloud Recordings:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062904

If you have the Trash Folder option enabled, Cloud Recordings are retained for 30 days, then scheduled for deletion within 24 hours, after which they are no longer available.

 

If you deleted these recordings less than 30 days ago and have the Trash Folder option enabled, you should be able to recover them from Trash. See this Zoom Support article for details on how to recover them:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060380&_ga=2.112181120.50981882.1... 


Ray -- check out the GoodClix website or the Z-SPAN website.
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