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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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recordings from previous

TamaraQ
Newcomer
Newcomer

‎2021-10-03 11:03 AM

Hi, 

 

In my previous membership I had some recordings in my account. Now they are gone. How can I get those back? thanks. TamaraQ

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1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-03 11:14 AM

Hi @TamaraQ 

 

Recordings are only available under a paid plan.

 

If you return your account to a paid subscription, your previous recordings should be accessible - subject to any retention period.

 

Hope this helps.

 

Please Accept as Solution if this answers your question.

 

Rupert

 

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