recordings from previous

[TamaraQ]

Hi, 

In my previous membership I had some recordings in my account. Now they are gone. How can I get those back? thanks. TamaraQ

[Rupert]

Hi @TamaraQ 

Recordings are only available under a paid plan.

If you return your account to a paid subscription, your previous recordings should be accessible - subject to any retention period.

Hope this helps.

Please Accept as Solution if this answers your question.

Rupert