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recordings freeze lately, why?

AstridG
Newcomer
Newcomer

‎2022-11-27 12:16 PM

Hi, lately recordings freeze nearly every time I teach and record a class and I have to restart. Initially zoom popped up saying my camera needed updating, I have never found that message again. I have updated via the program rather than the application on my Mac. On my phone, which I use to record, I cannot find an update option so assume that just like the app zoom updates automatically. What can I do to prevent the freezing? Thanks for your tips or support

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AstridG
Newcomer
Newcomer

‎2022-11-27 12:14 PM

Hi, lately recordings freeze nearly every time I teach and record a class and I have to restart. Initially zoom popped up saying my camera needed updating, I have never found that message again. I have updated via the program rather than the application on my Mac. On my phone, which I use to record, I cannot find an update option so assume that just like the app zoom updates automatically. What can I do to prevent the freezing? Thanks for your tips or support

0 Likes