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recording on computer zoom switches back and forth between speaker and listener

Bernard-Beitman
Explorer
Explorer

I've done 60 zoom recordings of interviews. Recently now zoom switches between speaker and listener every 10-20 seconds without the listener making a sound. How to fix this? Please help. 

1 ACCEPTED SOLUTION

ZoomZoom
Community Champion | Employee
Community Champion | Employee

Hi, Bernard.

Normally it does that when it detects noise from the other participant.

You can control the outcome by using spotlights in cloud recording, or pinning screens, in local recording. I would recommending test this out first, so you have an idea on how it works.

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

View solution in original post

2 REPLIES 2

ZoomZoom
Community Champion | Employee
Community Champion | Employee

Hi, Bernard.

Normally it does that when it detects noise from the other participant.

You can control the outcome by using spotlights in cloud recording, or pinning screens, in local recording. I would recommending test this out first, so you have an idea on how it works.

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

Bernard-Beitman
Explorer
Explorer

thank-you!