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2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

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Bebe2
Newcomer
Newcomer

I am receiving this pop up box when using Zoom for events.  "Unable to establish secure connection to Zoom"  Any idea why.  It is annoying and will not go away.  It interferes with my sharing of screens.

Bebe2

 

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Bebe2 ! I have two recommendations. Could you try switching to a different internet connection? If that does not work, I would recommend uninstalling and reinstalling Zoom. Please let me know if that works!


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?