Get work done more efficiently with Zoom AI Companion. The AI Companion Onboarding Center is now live!
Learn moreEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2022-02-01 11:28 AM
I use an HD camera, bandwith is OK, but my recordings are really poor. When I try to follow the instructions, I notice they are different. When I click on my profile picture as recommended, I don't see "settings" or "pro" but only "licensed"
I use the latest version of zoom. So please help because this is really not accaptable quality. Thanks!
2022-03-12 03:18 PM
I am having a similar problem. I found the instructions and they seem straight forward BUT totally irrelevant. 1) I can NOT find WHERE to insert or display my Profile Picture. 2). The only thing that looks remotely like what the instructions the image hijacked from email account. I can find nothing for ZOOM, which leads me to believe that the functionality may be limited to the PRO version of Zoom. Is that the case? I am running on the free download for MACs.
2022-04-21 05:32 PM
Same here!
2022-05-01 12:53 PM
Same here! It should be possible to preset the quality of the recording somewhere in the VideoSettings...
2022-10-10 01:01 AM
it looks like their support sucks for free users. Exactly same problem, no access to chat and then I'm pointed here to this "helpful" community
2022-10-10 01:33 AM
And I am even a paying customer... 🙄
2022-10-10 01:37 AM
did you try contacting them by chat? just type "chat to an agent" and you should be redirected by the bot