cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. Weā€™re here to help!

paid money but did not got upgraded my Account

Pawan_Shah
Newcomer
Newcomer

ā€Ž2023-04-18 07:44 AM

we paid for monthly subscriptions, but my account did not upgrade pls help.

0 Likes
3 REPLIES 3

andrea777
Newcomer
Newcomer

ā€Ž2023-04-18 08:26 AM

Hello, same happened to us -yearly subscription paid, now license available. we are not able to get a support from Zoom

 

0 Likes

einstain
Newcomer
Newcomer

ā€Ž2023-11-07 07:17 AM

we paid for anuallly subscriptions, but my account did not upgrade pls help I wrote the email incorrectly

0 Likes

knarf6101
Newcomer
Newcomer

ā€Ž2023-11-07 07:34 AM

I have the same problem. I upgraded from the free version to pro. I paid online, the money has been taken from my account, the zoom-portal says, that they are working on the payment and i should wait for an email ... but nothing happens. Any ideas?

0 Likes