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outgoing audio not working on windows or ipad

johnjoseph2110
Newcomer
Newcomer

‎2022-09-11 04:30 AM

Hi everyone!!

 

Bit of an unusual problem (at least for me).  Joined a meeting a few days ago and found that nobody could hear me.  Did all of the usual, made sure I wasn't muted and tested the microphone settings in windows; everything was ok.  Now the really odd thing.  I tried using my iPad and had exactly the same problem!!  Any ideas appreciated as I'm all out.  I also tried rebooting the router, just in case........  

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Jameswalter
Contributor III
Contributor III

‎2022-09-11 10:06 PM

Check the Zoom settings

Launch Zoom and click the gear icon at the upper right corner to access the Settings menu. Navigate to the Audio tab. Then, make sure you're using the right device as Speaker and Microphone. Tick Show in-meeting option to Turn on Original Sound and disable Echo cancellation

 

Regards,
James

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