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not seeing video of myself

dtrachtman
Newcomer
Newcomer

I am not seeing myself on zoom meetings. I have searched all the help I could find online and nothing has helped. It used to work fine and just recently it went black. My camera works fine in other applications.  I have updated drivers, reinstalled zoom, experimented with all the settings. I have tried different cameras and get the same result, so it must be with the zoom application.  Not sure what to try next.

Dan

 

6 REPLIES 6

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello @dtrachtman 

 

Sorry to hear that. These steps should help. 

 

https://support.zoom.us/hc/en-us/articles/9567427192717-Troubleshooting-video-display

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

Jameswalter
Contributor III
Contributor III

To restore the video of yourself: Click the View button in the top-right corner of the video window. Click Show Self View. The video of yourself is displayed on your screen.

this did it!! THANK YOU!!!!

 

dtrachtman
Newcomer
Newcomer

Thanks for the replies. I did those things and it did not help. Even in Settings/video I just see black.

dtrachtman - I am in the position as you - has it been solved in the meantime?

 

It did. I'm afraid I don't know what I did, but it solved itself somehow