cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

no sound in zoom -

KJRL
Newcomer
Newcomer

‎2023-03-20 06:25 PM

I can hear, but they can't hear me

 

I'm wondering if it is connected to the Mac upgrade yesterday?

0 Likes
1 REPLY 1

Jameswalter
Contributor III
Contributor III

‎2023-03-21 02:44 AM

Check if the microphone, speakers, or headphones are plugged in and not muted. Unplug the device, then plug it back in. If it's a bluetooth device, ensure that it is turned on and connected properly. Make sure that you are using a supported USB device for Zoom.

 

Regards,
James

0 Likes