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need urgent help

neona
Newcomer
Newcomer

‎2025-06-18 03:05 PM

both my devices are kicked out on zoom. laptop hp 350 processor windows 7, keeps saying low bandwidth then leaves zoom. phone redmi 9A GETs kicked out of join rooms and at some point I am unable to see the video.

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storyhub
Community Champion | Customer
Community Champion | Customer

‎2025-06-22 09:36 PM

Windows 7 is no longer supported.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060748

If this works please click accept as a solution.

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