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losing connection after 40 mins of zoom meeting

Vanita
Newcomer
Newcomer

‎2022-02-18 03:14 AM

I have Pro subscription. I use it to engage with my yoga students. Lately, my voice has started to break up on opening and what is more disturbing is that after 40 mins of an hour long session, I lose connectivity. Even after rejoining, I'm not able to get my participants to view me. They say I'm frozen!

Can you please help?

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1 REPLY 1

Alex_PFT
Zoom Partner
Zoom Partner

‎2022-02-18 05:17 AM

All signs point to a bad internet connection or too many things running on your computer. 

As for the meeting ending after 40 minutes, make sure you are logged in with your paid account. You can double check by clicking your initials or profile picture in the top right corner of your Zoom software, see if you're on ''License'' or ''Basic''.