cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

latest version causing garbled audio when computer sound shared

KITWYATT
Newcomer
Newcomer

My Lenovo laptop took the latest update, and subsequently if computer audio is shared it comes out garbled at far end,proven buy reverting to older version and then updating. Repeated a couple of times ro prove.

5 REPLIES 5

gsun
Newcomer
Newcomer

I have this exact issue too. Let me know if you find a solution.

Rina_rc
Newcomer
Newcomer

I have the exact problem, how does one rectify that

 

scorpia22
Explorer
Explorer


Going back to older version works. You can use this link (not hosted by zoom so not official) https://zoom-us-zoom.en.uptodown.com/windows/versions).


But also, if you have 64-bit machine, use the 64-bit download, not the 32-bit. That also corrects the problem for me.

manalihere
Newcomer
Newcomer

The link is not opening. I have the same issue. Sharing computer audio and people can't hear it for past one week. Please help me to resolve the issue.

neya
Newcomer
Newcomer

Same problem for me : when I share computer audio, people can't hear it (i just bought a Lenovo Yoga)