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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Local Recording Access

athletemade
Newcomer
Newcomer

Hi everyone, I recorded a meeting to my computer = a "local" recording. I dont have access to that computer anymore. I see the recording in my Zoom but it says the recording is only available on that computer. 

 

Is there anyway to get access to this recording from a different computer? 

3 REPLIES 3

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello @athletemade ,

 

Local recordings are only accessible on the computer you downloaded the recording to. You will need to get the recordings from the previous computer. To access local recordings:

 

https://support.zoom.us/hc/en-us/articles/206277393-Finding-and-viewing-local-recordings

 

Hope that answers your question. Recommend moving to cloud recording to avoid this in future.

komalkrishna
Newcomer
Newcomer

I would appreciate your help as the recording was accidentally deleted even from the trash from the computer where it was recorded I need the recording as it is research-oriented and I was the only one who had it. Can you please help?

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Unfortunately, you are going to face the same challenges as if you deleted any other file type. 

Data recovery is a complicated topic. There are companies that specialize in data recovery services, but Zoom has no special abilities in regards to deleted, local  media files.

 

https://www.forbes.com/advisor/business/software/how-to-recover-deleted-files/ 

 

in future consider backing up important files. A copy on a second device and another copy off site is a good strategy.

 

Good luck

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