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is possible to recover unsaved chat session?

aziz1
Newcomer
Newcomer

After closing a meeting, I realized I did not check the chatbox.  Can I still recover that chat session, even though I did not save it?

3 REPLIES 3

Bort
Zoom Employee
Zoom Employee

Unfortunately, unsaved chats are deleted when the meeting ends. I would recommend enabling the Auto-saving chats option in your web settings. 

DoctorB
Newcomer
Newcomer

Accidents happen and software malfunctions also happen.  A really great feature would include the option for chat histories to be automatically saved for up to 24 hours before being completely deleted from the cloud.  This is especially helpful to individuals who may be Zoom meeting novices and unaware of the need to turn on the feature to allow for meeting chat histories to be automatically saved.

catRF
Newcomer
Newcomer

Is this still the case?  Really hoping it isn't.  I thought the save was checked but alas not.