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how do I make my photo appear rather than my name when I do stop video?

cpnugent
Newcomer
Newcomer

‎2021-11-08 12:59 PM

When I click "stop video",  my name is displayed rather than my photo. My photo is posted OK on my zoom profile. How do I make my photo appear rather than just my name?

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2 REPLIES 2

ChrisO
Specialist
Specialist

‎2021-11-08 01:31 PM

You will need to set a profile pic. https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-profile


Please remember to mark responses as accepted if they resolve your issue.
***Sometimes success is only achieved through many failures!***
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ReginaP
Explorer
Explorer
In response to ChrisO

‎2022-05-24 06:44 PM

I've had my profile photo in since I first began to use Zoom. It used to display when I "stop video", but it no longer does so. Why? Please help me fix it. thank you.

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