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getting zoom to work

AKGM
Explorer
Explorer

I have had Zoom for about 3 years and suddenly when i open it, it asks me if i want to connect to computer audio or phone audio, then when i connect to computer audio no one in the meeting can hear me and if they do start to hear me it is with an echo. Now, I have tried to open it on another computer thinking it was the computer that was the problem but on this computer it won't even let me start the session. Can someone help me please?

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer


Hi - I hope that you are Doing good !!

Kindly check your zoom version and try audio driver in your computer is not having issues
Also try from a different device
Thank you very much and have a fantastic day!

Huma