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deleted the wrong part of the recorded meeting. does someone knows if it is possible to recover the

clinicaneurodor
Newcomer
Newcomer

Hello. I had a 3h30 meeting and recorded on the cloud. I wanted to delete the last part, but unfortunately I deleted the wrong part of it. Do you know if it is possible to recover the original (complete) recording, again, please?

2 REPLIES 2

bstrelko
Community Champion | Customer
Community Champion | Customer

You (or your account's Zoom admin, if you're not an admin) can navigate to zoom.us/recording/management/trash , select the recording in question, and then click 'Recover'.

 

This should do exactly what you need, provided the recording has not already been purged from your account's 'Trash' area.

 

 

Berlin2024
Newcomer
Newcomer

Hello, I have the same problem (I cut the wrong part of the recorded meeting) and the deleted part (the most important part) is gone and cannot be found - not even in trash. Do you know if and where to find it?