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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

deleted the wrong part of the recorded meeting. does someone knows if it is possible to recover the

clinicaneurodor
Newcomer
Newcomer

‎2023-11-12 01:54 AM

Hello. I had a 3h30 meeting and recorded on the cloud. I wanted to delete the last part, but unfortunately I deleted the wrong part of it. Do you know if it is possible to recover the original (complete) recording, again, please?

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bstrelko
Community Champion | Customer
Community Champion | Customer

‎2023-11-12 05:18 AM

You (or your account's Zoom admin, if you're not an admin) can navigate to zoom.us/recording/management/trash , select the recording in question, and then click 'Recover'.

 

This should do exactly what you need, provided the recording has not already been purged from your account's 'Trash' area.

 

 

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Berlin2024
Newcomer
Newcomer

‎2024-07-10 02:28 AM

Hello, I have the same problem (I cut the wrong part of the recorded meeting) and the deleted part (the most important part) is gone and cannot be found - not even in trash. Do you know if and where to find it?

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