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cursor moves randomly during screen sharing

SBF
Newcomer
Newcomer

‎2023-02-07 07:01 AM

When I share my screen, the cursor moves randomly and I have no control of it. Help!!!

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-07 08:21 AM - edited ‎2023-02-07 08:21 AM

Hi @SBF not sure about this functionality with Zoom. Did you Request or give remote control in your Zoom meeting? The only thing I could think of is that you've given permission to a participant to have control of your desktop aka your cursor. 

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SBF
Newcomer
Newcomer
In response to RN

‎2023-02-20 09:54 AM

Hi, I synced OneDrive and hopefully that solved the problem. No one had permission or access to use the remote control feature during the meeting. Thanks, Shelley