cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

closed captioning

dpapa106
Newcomer
Newcomer

I attend a group telehealth meeting every week. There is a warning that Closed Captioning has been enabled by one user and a transcript of the entire meeting is available. When I questioned the moderator I was told that it is a bogus warning and not to pay attention to it. I have not given anyone permission (written or verbally) to record anything I say in the meeting. And I believe this is a HIPPA violation. Can someone please explain this situation for me. Am I actually being recorded? Thanks!

1 REPLY 1

AaronO
Contributor I
Contributor I

Hi dpapa106,

As far as I understand, Closed Captions does not automatically mean the transcript will be available after the meeting. I believe, that during the meeting, participants can view the live transcript on a side panel, but once the meeting ends, they will no longer have access. A transcript is only generated afterwards for recorded meetings. If you want to read more about transcripts and closed captioning you can read about it on their support page: https://support.zoom.us/hc/en-us/articles/115004794983-Audio-transcription-for-cloud-recordings