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can't update zoom

Elizabeth11
Explorer
Explorer

There is no updating zoom for me what so ever.  I click on update links and I get a box coming up saying " you need to update to a newer 5.14.whatever...... /well I want to update so I click on  update and it's just an annoying repition of the same thing.  There is NO updating allowed because I have to update in order to update and I can't update to update if I can't update.  

 

The zoom and Youtube videos say open zoom, click on your profile pic..... well guess what... I can't open zoom and click on my profile because i need to UPDATE first..... I can log into the platform however there is no where in the platform the permits me to  update.

 

I even tried to uninstall zoom from my computer.... NOPE!!! I get a box with a big red X saying the installation source for this product is not available. Verify that the source exists and that you can access it......... It's like driving on an off ramp that goes in a circle having no exit, only signs that say you need to exit..... 

1 REPLY 1

hiroki99
Newcomer
Newcomer

私も、ループから抜け出せませんでした。

OSのアンインストールをしてから、再インストールしました。

アンインストールは、ZOOMと関係ないので、出来ると思います。