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can't find video recording

fingerscrossed
Newcomer
Newcomer

Recorded a video call last week. After the call, the video started rendering but I was called away. Then later, my laptop closed (I believe well after the call rendered).

 

The next day I opened my laptop while rushed and distracted. I reflexively x'ed out of a prompt in the middle my screen, then my stomach sank when it had something to do with the zoom call.

 

I searched the zoom acct and don't see the recording listed anywhere. Does anyone know what message box could have popped up after a video is rendered? How could I have deleted the video? Is there any way to retrieve it?

2 REPLIES 2

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom desktop client.
Click your profile picture then click Settings.
Click Recording.
Click one of these options beside Local Recording: Click Open to open the folder where your local recordings are stored.

Brendamnh
Newcomer
Newcomer

My recording isn't listed there, however it said it was being converted after the meeting so where did it go?