can't add contacts

[ReidWilson]

For over a year now, I have been sending the official Zoom notice, inviting someone to be a contact. But 80% of the people never receive that email request. That forces me to send an invitation every single time I want to meet with them as opposed to being elves to click on their name in my contacts list and invite them in at the beginning of the session. My contacts list always shows their email address as "(Pending)." I have a Zoom business account as a psychologist. Does anybody know what I'm doing wrong?

[RN]

Hey @ReidWilson, I've seen you opened a ticket with our support team. Suggest following up with them for further updates on your issue. Thanks! 

[mickee97]

I paid for a basic  Zoom account.  I hold meeting with my friends once a week.  I have tried to following the instructions for adding a contact but to no avail:

How to add a new contact

1. Sign in to the Zoom desktop client.
2. Click the Contacts tab  .
3. Click the add icon  and select Invite a Zoom contact.
4. Enter the email address of the contact you want to add.
5. Click Invite.
6. Repeat with any additional contacts.

This does not show up on the page.  

How do I add my contacts so that I do not have to open an email, or text to forward the link, or password for each weekly meeting?