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breakout rooms

christhomson
Newcomer
Newcomer

‎2023-03-13 03:17 PM

When I auto generate rooms for students, some seem to lose connection or not get into the rooms. Ideas?

 

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RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-03-14 03:25 PM

Hi @christhomson can you ensure that all users have their Zoom Client up-to-date or ensure they are able to update? 

 

Can you please also share specifically what users are using operating system-wise (Chrome OS, macOS, iOS, Android, Windows, or Linux) when losing connection when joining a breakout room?

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