auto recording of meetings

[PetaAA]

Hello, our Zoom account auto records all our meetings. Though we do not want this. However when reviewing the settings we do not have auto record ticked. Does anyone else have this issue? And does anyone know how to resolve this?

Thanks Peta

[Ray_Harwood]

Welcome to the Zoom Community, @PetaAA.

Please read the following Zoom Support article and ensure that none of the indicated Settings are enabled which might trigger your automatic recording:

https://support.zoom.us/hc/en-us/articles/202921119-Automatic-Recording

[PetaAA1]

Hi Ray, Thank you for this - following these instructions has not resolved the issue. Our meetings are still recording and I have disabled and locked the option for auto recording. there are no other advanced options to stop auto recording as per the instructions provided. 

[Monzer]

i have the same issue and i cant even talk with support .. i start think to change zoom to any other app .. this is soooo annoying ..