cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

audio

Mirela75
Newcomer
Newcomer

When I zoom in I don't hear anyone, everyone else hears me. I checked all the settings but can't find the error. The sound on the laptop works normally. Please help me

1 REPLY 1

Jennife
Zoom Employee
Zoom Employee

Are you using Mac or Windows?

if Windows, you can right-click Sound to Open Volume mixer, check if speaker for Zoom client is muted or not