audio settings not working

[Eliottt0506]

I was going into a meeting and when I connected the audio it closed, I thought it was because I had too many tabs in the background so I closed everything and restarted. When I opened only zoom I could enter but when I hit connect shared audio again it closed, I hit test audio and if I could my headphones worked while it was being tested. So I closed and tried to set the audio to connect automatically and when I went to settings and then audio settings it closed the settings. Could someone please help me.

[tb6]

After the latest update I have the same issue. I cannot join meetings with audio either. Zoom seems to just crash. Restarted computer and uninstalled and reinstalled zoom and the issue still persists.  All other programs have no problem with my audio input or output. Cannot open the audio settings page either it just silently closes. 

Same issue here and here

[VidyoutJoshi]

I also have the same problem. I tested all audio settings, and they are working properly. Only Zoom speakers do not work. When I test the speakers, some weak sound comes in, and then the speakers go on mute. 

[MGSR]

Hello there,

I'm sorry for the late response and inconvenience.

Please perform a clean uninstall and then reinstall the latest version of the app. Additionally, ensure that your audio driver is up to date.

Let us know if this helps or if you need further assistance.