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audio problems

Anne62
Newcomer
Newcomer

I use zoom to teach. I use 2 cameras : 1. for main camera, and a  2nd share camera for desktop to demonstrate drawing sketches. I use a headset to teach as well. I also want to have music while sharing the second camera. How can I do all three things at once? 

Also I have tried the share audio on;y and it does not work seems I cannot hear the music from you tube its muffled. Additionally can I share audio only as well as second camera at the same time? I have so many questions!

Anne

1 REPLY 1

Jameswalter
Contributor III
Contributor III

Check if the microphone, speakers, or headphones are plugged in and not muted.
Unplug the device, then plug it back in.
If it's a bluetooth device, ensure that it is turned on and connected properly.
Make sure that you are using a supported USB device for Zoom.