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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom registration report not showing name

ChrisC1
Newcomer
Newcomer

‎2022-12-21 12:47 PM

I recently held a group using Zoom and went to get the report. The names and email addresses show up as “******”, how do I make it so I can know who attended the meeting?

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-12-23 10:00 AM

Hi @ChrisC1, this may be because you're on a HIPPA-compliant account, which registrants' names/emails would be asterisked (security feature). If you would like to have modifications to the account, kindly reach out to your account admin and coordinate with the account executive of your service. 

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Zoom Community Moderator
he/him/his

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CMSupport
Newcomer
Newcomer

‎2023-02-27 11:40 AM

How do we get that HIPPA compliance feature removed? We stopped that service over a year ago and yet the information about attendee name and email address is still not showing. I've tried to contact support but because it's a Pro plan, they're not offering live help. HELP!

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