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Zoom records only audio, not video when only me is in the meeting

katalintamas
Newcomer
Newcomer

‎2023-01-10 10:02 AM

As a Pro user, is it possible to record both video and audio when I am alone in a meeting? Right now, when I am alone in the meeting it records only audio, and after anyone else joins, than video is recorded as well. I need the video when I am alone in the meeting, too. Is that possible? Thank you!

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1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-08 12:50 PM

Hey @katalintamas are you recording local or cloud? If recorded locally, I would suggest checking your file destination, as I had my video on and was able to capture myself in a .mp4, along with a separate file of audio (.m4a)

 

 

To check your local recordings you can go to your Zoom Desktop settings > Recording > Open. 

 

 

Hope this helps! 

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