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2022-06-18 10:06 PM
When all the time it exceeds 2 hours recoding time it doesn't convert properly. Please restart my zoom recording and what would be the reason for that. please help me, I'm sick of this. because I couldn't earn my income through the meetings. please help me. please please please. im in a big trouble.
2022-06-27 02:32 PM
Hi @ChanukaDev !
@RajanB suggested these steps to another community member running into a similar issue:
Sign out of Zoom on both the web and desktop application
Restart the machine (Not Shutdown).
To convert the recording manually, follow these steps: https://support.zoom.us/hc/en-us/articles/201362753-Troubleshooting-local-recording-issues#h_01G60E4...
If this helps, please click Accept as Solution. Thank you!
Zoom Community Team