cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Record to Cloud Hangs On New Version? File Lost!?

amyengaged
Newcomer
Newcomer

‎2024-07-10 06:49 PM

I just hosted a 2 hour doctoral class on Zoom where 20 students gave live presentations. The recording was to the Cloud. I'm on the latest update. 

In the new version, I did not get the dialog that showed it was converting / saving. When I go to my Cloud Recordings page, it says "Processing Recording" but it has been that way for over an hour with no indication of progress. 

 

Does this mean the recording has failed?? I've never had this happen before and there will be many angry students if their presentations are lost. 

Topics:
0 Likes
0 REPLIES 0