cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom pro account with multiple users

pivotdancer
Newcomer
Newcomer

‎2022-07-20 12:39 PM

We are having significant issues with our Teamup link to zoom.  We have a zoom pro account that is used for the vast majority of our virtual classes.  We have multiple instructors throughout the week teaching these classes.  We are loosing customers because they can't log in.  Zoom keeps locking our instructors out.  I have enabled two factor authentication.  Will this solve the problem?

0 Likes
1 REPLY 1

crchan123
Zoom Employee
Zoom Employee

‎2022-07-20 04:02 PM

Hi @pivotdancer, welcome to the Zoom community! What do your instructors see on their screens when they try to login to Zoom? 

0 Likes