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Zoom not connecting without using browser

BeckyS
Newcomer
Newcomer

My Zoom does not open when I click on "Start Meeting" I have to click on "browser" and my camera doesn't work.  I can screen share, but they cannot see me.  Please help?

2 REPLIES 2

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, Becky

 

How about uninstalling the client app and reinstalling it?

 

jodeci
Newcomer
Newcomer

jodeci kidd becky love