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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom not connecting without using browser

BeckyS
Newcomer
Newcomer

My Zoom does not open when I click on "Start Meeting" I have to click on "browser" and my camera doesn't work.  I can screen share, but they cannot see me.  Please help?

2 REPLIES 2

Ohkawa
Community Champion | Customer
Community Champion | Customer

Hi, Becky

 

How about uninstalling the client app and reinstalling it?

 

jodeci
Newcomer
Newcomer

jodeci kidd becky love